Buying from DWN

TERMS – NEW ACCOUNTS

New customers who want 60-day terms for the 2024 season must submit a credit application by November 1st, 2023. Application forms are mailed or faxed on request. After November 1st, orders from new customers must be prepaid within 10 days of order. Orders requiring pre-payment are not held past the payment due date. Credit card payments are not accepted, unless prior arrangements are made.

MINIMUM ORDER

The minimum order is 200 trees or one pallet of potted plants. Plants must be ordered in bundle quantities:

  • Trees 3/8” and smaller are ten to a bundle
  • 1/2", 5/8”, 3/4”, and 1” are five per bundle
  • 1-1/4” & up are three per bundle

PRICES

Prices are determined by the total number of plants ordered, all kinds combined. For example, an order for 500 trees, all kinds combined, earns the 500 tree price for each item. Re-orders keep the same price category. Trees ordered after shipping begins do not affect the price category.

ITEM QUANTITY DISCOUNTS

All items ordered and confirmed in quantities of 50 or more get a 5% Line Item Discount. Quantities of different sizes, delivery times, or locations may not be added together for Item Quantity Discounts.

ON-TIME ORDER DISCOUNT

Orders placed on or before June 30th are eligible for the following discounts.

   With a 25% deposit on “Revised Orders” or
   “Initial Copy Orders” = 4% on entire order

   With a 50% deposit on “Revised Orders” or
   “Initial Copy Orders” = 6% on entire order

Qualifying deposits are due within 10 days of “Revised Order” or “Initial Order Copy” date or June 30th whichever is later. These discounts will be added to any payment and quantity discounts.

PAYMENT DISCOUNTS

For customers with approved credit paying by check or money order:

  • 4% discount for pre-payments made in full by November 1st
  • 2% discount for pre-payments made in full after November 1st
  • 2% discount for payment in full within 10 days of invoice
  • Freight charges are not discounted
  • Payment discounts taken on invoices are deducted from any subsequent credits
  • Pending credits DO NOT augment payment due dates and discount terms
  • Payment discounts apply to nursery trade resellers only
  • Customers without approved credit are not eligible for payment discounts

REVISIONS, CONFIRMATION & FULFILLMENT

Revised orders or initial order copies are usually sent within 14 days of receipt of order. Confirmations are based on estimates. Quantities and sizes are subject to change due to weather, crop loss, etc. Customers should expect some substituting according to their size preferences. Substituted sizes are invoiced at corresponding prices. Customers may limit their acceptable sizes to two sizes that fit the items' sizing code. However, limiting your size preference increases the probability you will be zeroed on delivery. Notifications are not possible for items zeroed in sizing. Overpayments will be refunded. In confirming orders it is our practice not to oversell; we endeavor to ship quantities and sizes as confirmed.

ORDER CHANGE DEADLINES / RESTOCKING FEE

Due to order allocation workload between November 15th and December 15th, we suspend order changes during that time. Order additions and new orders received during that period will be processed after December 15th. Order decreases are not permitted after November 10th for bareroot material. The deadline for potted material revisions is October 15th. Restocking fees of 25-50% will apply.

SHIPPING

Orders are shipped from mid-December to late January unless a later date is preferred. Items not ready at time of first shipment (e.g. shade trees) are shipped as soon as possible. Shipping season ends March 15th. Note: customers’ preferred ship times are not promised - the shipping schedule is dependent upon weather, holidays, and order volume for each area.

Orders delivered within California via Dave Wilson Nursery truck before March 1st are F.O.B. destination, Freight Prepaid or Freight Added at 2% for bareroot and 3% for potted plants. Boxing and/or freight charge for all other California shipments is 5% of invoice, $50.00 minimum. Freight charges for other western states are F.O.B. Hickman, California.

ORDER PICKUP

Only prepaid orders and orders for established customers may be scheduled for pickup. Over-the-counter sales are not offered.

COLD STORAGE

Cold storage fees are priced at cost. Typical rates are $110.00 per bin for the first month, $50.00 per bin for additional months. Rates are subject to change.

LIMITED WARRANTY

All nursery stock is warranted to be true to name as labeled and in good live condition at the time of delivery. Due to the perishable nature of nursery stock, there is no warranty after receipt by the customer. Claims for damaged or unsatisfactory stock or shortages must be made within five days of receipt of order. In no case is Dave Wilson Nursery responsible for more than the purchase price of the stock.

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We sell our products to retail nurseries, garden centers, container growers who sell to landscape contractors and retail nurseries, mail order nurseries, and anyone else who qualifies. We do not accept direct sales to consumers.